IT Infrastructure Management
IT interruptions cause business delays that can be detrimental to your productivity,
quality of service and bottom line. Our Infrastructure Management is designed to
help you manage the performance and availability of your service delivery infrastructure
more efficiently—whether physical, virtual or cloud-based.
Our management software makes it simpler for you to monitor voice/data network, server, and
application performance and quickly detect service-impacting incidents across your infrastructure
end-to-end. With centralized visibility and control of your underlying infrastructure and traffic
composition, you can analyze traffic flows, pre-empt network and server issues, and better
predict future capacity needs.
IT services must be continuously available and operating at acceptable performance
levels to support critical business processes. Our Infrastructure Management helps you
improve service quality with visibility into performance of the IT infrastructure.
Our Infrastructure Management collects traffic flow information and monitors and
collects information from hundreds of network hardware vendors (covering thousands
of devices), networking technologies, RFC standard/vendor-specific MIBs, and
environmentals (energy, temperature, humidity, etc.), to enable a broad view of
performance across the infrastructure.
Our Infrastructure Management identifies and alerts you of developing bottlenecks,
degradations, and impending failures and then documents the need for repair,
reconfiguration, or capacity upgrades. Role-based reports help you to meet the needs
of IT and business management, operations staff, administrators, engineers, and